Abstract

The study investigated effective delivery of Human Resource Management (HRM) responsibilities by line managers in commercial banks in Malawi. The following five objectives were employed in order to understand line managers’ effective delivery of HRM responsibilities; (1) identification of Human Resource Management responsibilities delivered by line managers, (2) establishment of the extent to which HRM responsibilities are effectively delivered by line managers, (3) examination of the benefits that emanate from line managers effective delivery of HRM responsibilities, (4) identification of the challenges line managers encounter as they handle HRM responsibilities and (5) the support line managers receive to deliver effectively the HRM responsibilities. The study employed a descriptive research design and a quantitative correlation research. Here a semi structured questionnaire was administered to 110 respondents in 11 Commercial Banks in Malawi and achieved a response rate of 72.7%. SPSS was used to analyze the data. The results revealed that line managers are indeed involved in various HRM responsibilities such as; performance appraisal, induction, recruitment and selection and training and development and that they effectively deliver these HRM responsibilities. In spite of the challenges line managers encounter in delivering HRM responsibilities, they are supported by HR experts and Management through their advice and guidance and decision making. Also, line managers have tools which they use to deliver the responsibilities. The study concluded that line managers and HR experts should work hand in hand and be provided with enough training to ensure effective delivery of the HRM responsibilities.

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School	: School of Law, Economics and Government
Issued Date	: 2017

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