Abstract

The study explored the effectiveness of Human Resources Audit on Blantyre, Mzuzu City Councils and Chiradzulu and Dowa district councils. The study adopted a qualitative study design. The study had several objectives. The first objective was to identify types of Human Resources Audit that were conducted at Mzuzu and Blantyre city councils as well as Dowa and Chiradzulu district council. The second objective was to understand how the Human Resources Audit was conducted at Mzuzu and Blantyre city councils as well as Dowa and Chiradzulu district councils. The third objective was to identify challenges that Mzuzu and Blantyre city councils as well as Dowa and Chiradzulu district councils are facing in perpetuating HR audit process. The fourth objective was to evaluate the effectiveness of Human Resources Audit at Mzuzu, Blantyre, Dowa and Chiradzulu district councils. The study population encompassed employees of four district councils, namely: Mzuzu, Chiradzulu, Blantyre and Dowa district council. These councils were chosen because they normally have HR audit process every year. To come up with the sample, the researcher basically used convenient sampling. This was because not all people have the knowledge of HR audit. The study had a sample size of 40 respondents. Out of the 40, the researcher got 10 respondents from each district council. In terms of data collection, the researcher used key informant interviews, in-depth interviews and document review. In terms of data analysis, the researcher used thematic data analysis. The study found that the Human Resources Audit process is very effective in the four district councils because it helps the councils to improve the quality of Human Resources work output. This finding implies that councils that do not use HR Audit are failing to achieve competitive advantage.

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School	: School of Law, Economics and Government
Issued Date	: 2023

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